Accounts Payable Associate

Main Responsibilities

• Provide support regarding Payments queries e.g.: payment date, invoice status
• Escalation of queries as appropriate
• Supply advice on invoicing processes and deal with any queries in an efficient and timely manner
• Establishing, managing and growing customer relationships with both internal and external customers
• Perform vendor reconciliations
• Provide support to vendor master data collection and verification
• Working to agreed KPI’s and Service Level Agreements (SLAs) to deliver the highest quality of service as defined by the team leader in conjunction with the business units
• Provide support to the team leader on the invoice verification supported FSC
• Provide support to other team members
• Execute all closing operations as per defined timelines
• Establish a good relationship with customers maintaining open communication channels and developing high standards for service delivery
• Ensure that all process controls are operational, actively identify control gaps and recommend possible solutions
• Ensure compliance with FSC standard processes and SLAs.
• Recognize and communicate potential issues/risks within the team and work with the team to generate solutions

Capabilities

Capabilities

• Bachelor’s degree in finance, accounting, economics, or engineering related areas.
• Minimum 2 + years of experience in accounting or customer services operations.
• A very good command of English, Russian and Azerbaijani is a must
• Solid user of Microsoft applications (especially Microsoft Excel).
• Interact effectively with the ability and willingness to share and receive information.
• Ability to analyze customer needs through soliciting, evaluating, and acting upon feedback.
• Ability to coordinate with related departments to deliver a seamless service to customers.
• Accepting/adapting to cultural differences and Work in close collaboration with customers.
• Strong quantitative and analytical skills, constantly seeking opportunities for improvement.
• Confident, self-motivated, and enthusiastic.